Local Delivery FAQ

What to Know For Deliveries During COVID-19.

Welcome to our online shop, thank you for dropping by!

While the #stayhome order continues, the flowers continue to bloom in the local flower fields and we believe flowers and plants have the power to offer hope, joy and love! 

We will be following the CDC recommendations for safe and sanitary working protocols in the studio. Deliveries will be made by 1 person dressed in a mask and gloves.  Each vase arrangement will include a sanitary wipe to wipe down your vase upon arrival;
and left at your doorstep.

DELIVERING FEES

** San Francisco and Marin cities will receive Free Delivery**
** A $15 delivery fee will be incurred for Peninsula and East Bay cities **
Please Note: If you select "Free Delivery" during check out but the Zip Codes fall within Peninsula or East Bay delivery zone, you will receive a separate invoice for the Delivery Fee or you order may be cancelled.

DELIVERING CITIES

Please review the list of recently expanded ZIP CODES below to make sure we can, in fact deliver to your address.

DELIVERY WINDOW  + CUT-OFF TIMES

Please note our special THANKSGIVING delivery schedule:  Orders must be received by 8AM MONDAY, 11/23 for delivery on Wednesday, November 25th throughout San Francisco, Marin, East Bay and the Peninsula.

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We are working hard to streamline the online ordering and I know it's not perfect so thank you all so much for your patience as we adjust. As we get a feel for things please don't hesitate to reach out to us with requests or things you'd like to see.

For all questions - Email or dm is best: emily@soulflowersf.com or @soulflowersf on Instagram

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Cancellation Policy

Orders may be cancelled within 24 hours of payment OR at least 3 calendar days prior to the delivery date for a full refund. Cancellations made within 3 calendar days of the delivery date will not be refunded.